At Shubham Medicos, we want you to be satisfied with your purchase. This policy outlines how refunds and cancellations are handled.

1. Cancellation

• Customers may cancel an order before it is shipped by contacting our support team.
• Once the product is shipped, cancellation requests cannot be processed.

2. Returns

We use customer information to:

• Due to hygienic and medical safety reasons, only damaged or incorrect products may be eligible for return.
• You must inform us within 48 hours of delivery with photos of the damaged item.

3. Refunds

• Approved refunds will be credited back to the original payment method.
• Refund processing time may take 5–12 business days depending on your bank or payment provider.
• Shipping charges are non-refundable unless the return is due to our error.

4. How to Request a Refund

Please contact our customer service team with:

• Order number
• Reason for refund
• Supporting photos (if applicable)

6. Third-Party Links

This Website may contain links to external sites. We are not responsible for their privacy practices.

7. Children’s Privacy

Our services are not intended for those under 18. We do not knowingly collect personal information from minors.

8. Policy Updates

We may modify this policy at any time. Changes will be effective once posted on the Website.